1. INTRODUCTION
Welcome to Stunning Forever Female Beauty Salon! We are thrilled to have you as our valued client. These terms and conditions outline our relationship's mutual rights, responsibilities and expectations that govern our relationship with you. We believe transparency and clear communication are vital in ensuring a positive salon experience for everyone.
Before you book an appointment or utilize our services, we kindly request that you
carefully review and acknowledge these terms and conditions. By doing so, you
acknowledge that you have read, understood, and agreed to abide by the guidelines set forth herein. Please reach out to us if you have any questions or require clarification.
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At Stunning Forever, your satisfaction, comfort, and safety are our top priorities. These terms and conditions are designed to create a seamless and enjoyable salon experience while ensuring fairness and consistency in our operations. We
appreciate your trust in us and look forward to providing exceptional beauty and wellness services.
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2. BOOKINGS & APPOINTMENTS
You can conveniently book your appointment online at www.stunningforever.co.uk
by clicking the "Book Now" button next to the service you wish to schedule.
Appointment confirmations & Reminders
We will contact you via phone, Email, or SMS to confirm appointments made and remind you of upcoming appointments.
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We consider your having made the appointment as consent to undertake this activity but, if you want you may opt-out at any time.
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After visiting us we may send an Email or SMS asking you to rate our services
as consent to undertake this activity but, if you want, you may opt-out at any time.
Consultation Form
After booking your service online, an essential consultation form link will be sent to you. Filling out this form is crucial to ensuring we provide you with the best possible service.
Cancellation and Rescheduling
You may cancel your appointment with 48 hours' notice. To reschedule your appointment, you can do so by phone or through our online service system.
Please note that no refunds will be issued for cancellations.
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3. PAYMENT & PRICING
We want to ensure that your experience with us is not only enjoyable but also transparent. To that end, we'd like to go over our payment terms and conditions so you know what to expect when booking online for your preferred service.
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Payment Method
We accept various Payment Methods:
Apple Pay, Google Pay, American Express, Maestro, Visa, Mastercard, Credit Card & Debit Card.
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Pricing
Our pricing is based on the services you choose. You can find a detailed list of our services and prices on our website.
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Cancellation Policy
We understand that sometimes plans change. If you need to cancel or reschedule your appointment, we kindly ask for at least 48 hours notice. Cancellation made within this time frame helps us accommodate other clients. No refund will be given for cancellation.
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4. SERVICES
Clients must disclose any allergies, sensitives, or health concerns that may affect
their makeup application on the consultation form.
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Please arrive with clean, makeup-free skin for your appointment. This ensures the best results for your makeup application.
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We believe that effective communication is key to achieving your desired hairstyle. During the appointment, our hair stylists will conduct a thorough consultation to understand your expectations and preferences. We encourage you to be as clear as possible about the style you desire, including details like curls, updos, and. any specific inspirations you may have. To facilitate clear communication feel free to bring reference images of hairstyles you admire. These images can serve as a visual reference and help us understand your vision.
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If your desired hairstyle requires adjustments or changes during the appointment, your stylist will discuss these with you before proceeding. Your satisfaction is our priority, and we aim to create a style that aligns with your vision.
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For your hairstyle appointment please arrive with clean & and dry hair. At STUNNING FOREVER Salon, we believe that beauty is a canvas waiting to be adorned. Let us be your creative partners in curating makeup and hair experiences that leave you feeling confident, beautiful, and ready to conquer any moment.
We use highly branded products.
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5. CLIENTS RESPONSIBILITIES
Please ensure your mobile phone is set to silent mode before and during your visit to maintain a serene and peaceful environment.
General Treatment Advice and Important Information
For the best experience, we kindly request that you allow at least 1 hour to digest your meal before receiving a facial treatment or body massage. This helps enhance your comfort and the effectiveness of the treatment.
It's essential not to consume alcohol before your treatment, as it can affect your overall well-being and the treatment results.
At Stunning Forever, your well-being is our top priority. To ensure your comfort and safety during your facial treatment, we kindly request that you remove your contact lenses before your appointment.
If you have any medical conditions, please be sure to complete the consultation form that will be sent to you after your bookings have been confirmed. Your health and safety are our top priorities, and this information allows us to tailor your experience accordingly.
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Thank you for your cooperation and understanding. We look forward to providing you with a relaxing and rejuvenating experience at our salon.
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6. SALON POLICIES
Services for Female Clients only.
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Individual clients
Our salon services are by appointment, and for your convenience, only the individual client scheduled for service is allowed to attend the appointment. Please respect this policy to ensure efficient and uninterrupted service.
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Children and Pets
For the comfort and safety of all clients and therapists, we kindly request that children and pets not accompany you during your visit. This helps maintain a tranquil and focused environment
7. LATE ARRIVALS
Appointment punctuality
As a courtesy to other clients following your appointment, late arrivals will result in a reduction in treatment time. Please do not ask the impossible, we will endeavour to carry out what we can within the time slot allocated or suggest a rebooking. All times stated include preparation of room and client, i.e. 5 min at the beginning and 5 min at the end of treatment.
8. CANCELLATION AND RESCHEDULING
Cancellations are non-refundable, but appointment rescheduling is allowed.
9. HEALTH & SAFETY
We adhere to all relevant government health and safety regulations. Our services are provided in accordance with local and national guidelines to ensure your well-being.
10. LIABILITY & DISCLAIMERS
Please make sure you are happy and satisfied with the treatment you had before leaving the salon as any issue with treatment is not refundable.
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We are not responsible for any adverse reactions or allergies to products used during services.
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We are not liable for any damages to personal belongings.
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Any disputes will be resolved in accordance with Peterborough's laws and regulations.
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11. PRIVACY & POLICY
We take privacy seriously to keep your information secure. Stunning Forever will ensure that data protection and consumer legislation standards are met when handling any of your personal information.
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We request the minimum level of personally identifying information to run our business effectively. This is data you provide us directly, for example, your name and contact details. Appointments or information given during attendance including sensitive personal information such as health information.
12. TERMS & SERVICES
Stunning Forever takes equality and diversity very seriously and will not tolerate any form of discrimination or harassment by clients. Anyone who breaks our equality and diversity policies will be disciplined. Our company can stop or refuse to offer any treatments who abuse our beauty therapists.
13. LEGAL JURISDICTION
Any legal disputes or claims arising from our services shall be governed by and construed in accordance with the laws of Peterborough UK. Any legal actions or proceedings shall be exclusively filed and conducted within the jurisdiction of the courts in Peterborough U.K.
14. CONTACT INFORMATION
Business Info: Stunning Forever Ltd
Phone Number - 07946822649
Email - info@stunningforever.co.uk
Location - Peterborough, UK
15. CHANGES TO TERM & CONDITIONS
We reserve the right to modify these terms and conditions to remain in compliance with local regulations and protect our business interests effectively. Any updates will be communicated to our website. By continuing to use our services, you acknowledge and agree to the revised terms and conditions.
16. LOYALTY SCHEME POINTS
At Stunning Forever we're committed to making your experience with us extraordinary. Our loyalty scheme points are our way of expressing our gratitude and ensuring you receive the best value for your loyalty.
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Start earning your rewards today! Here is how it works:
For every pound you spend, you get 5 points.
500 points = 50% off Facial treatment or Body massage under £50
1000 points = Free service for Facial treatment or Body massage.
We reserve the right to make changes to our loyalty scheme, including our points values, rewards, and program terms, at our discretion. By continuing to participate in the program, you agree to the modified terms.
Thank you for choosing our services at Stunning Forever Ltd, We are excited to welcome you.
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If you have any questions please contact us.